Details behind the craft

Frequently Asked Question

 What materials does Colēre use?

We use natural and plant-based materials including abaca fibre, natural raffia, and sustainably sourced textiles. We avoid synthetic materials wherever possible.

Are Colēre products ethically made?

Yes. Every Colēre product is made by fair-trade artisan partners who are paid fairly and work in safe conditions. We practice radical transparency about our supply chain.

Where is Colēre based?

Colēre is based in Oxfordshire, UK. Our artisan partners are based in the Philippines.

How long does delivery take?

UK delivery takes 3–8 business days. International shipping timelines are shown at checkout.

What is your returns policy?

We accept returns within 30 days of delivery. Items must be unused and in original condition. Email us to arrange a return.

Are Colēre bags sustainable?

Yes. We use natural plant fibres, minimal packaging, and support slow fashion principles, making fewer, better pieces that last.

What is abaca fibre?

Abaca is a natural plant fibre from the Philippines, also known as Manila hemp. It is strong, water-resistant, and 100% biodegradable. It has been used in Filipino craft traditions for centuries.

How do I care for my Colēre bag?

Spot clean with a damp cloth. Avoid soaking. Store in a cool, dry place away from direct sunlight. Natural fibres can become misshapen if wet.

Are the bags limited edition?

Yes. Each Colēre piece is small-batch. When stock sells out, it may not return. Sign up to our mailing list to be notified of new drops.

How can I contact Colēre?

Use the contact form on our website or email us directly. We aim to respond within 2 business days.

Our Garden Gate is open.

Whether you're a cultivator, an artisan, an admirer or a customer, we would love to share our garden delights with you.

Our priority is pursuing our vision, not keeping up with social media algorithms, so the best place to connect with us is by text or email.

Our Founder, Maddison

COLĒRE LIMITED. Company #: 16769128 | [email protected] | +44 7473 303536

Office: 5a Whytecliffe Road South, Purley, Surrey, England, CR8 2AY | @clubcolere